Our approach is aligned with the best regulatory frameworks such as NIST and ISO 27001, and includes campaign design, controlled execution, results analysis, personalized feedback, and continuous improvement.

How is it implemented?

• Initial assessment and segmentationUser groups are identified by risk level, exposure, and critical functions. Previous campaigns (if any) are reviewed, and awareness objectives are defined. • Design of simulation campaigns:Customized phishing scenarios (identity theft, financial urgency, malicious links, attachments) are configured to suit the organization's context. • Controlled execution:Campaigns are launched in stages, with real-time tracking of opens, clicks, responses, and user reports. Confidentiality and an educational focus are guaranteed. • Automated training:Users who fall prey to the simulation receive immediate training content (videos, articles, quizzes) to reinforce good practices and recognize warning signs. • Analysis and feedback:Detailed reports are generated with key metrics (click-through rate, engaged users, response time), segmented by area, role, and behavior. • Continuous improvement: Scenarios are adjusted, content is reinforced, and new campaigns are planned periodically to maintain an active safety culture.

Technical requirements of the service: • Microsoft 365 E5 or Defender for Office 365 Plan 2 (Add-on) licensing. • Access the Microsoft 365 Security & Compliance Center portal. • Participation of IT, security and human resources areas. • Internal communication to inform about the awareness program

Service deliverables: • Awareness plan with campaign schedule. • Designed and validated phishing scenarios. • Design and development of content repository • Customized training content. • Recommendations to strengthen policies and controls. • Results reports by campaign and by user.

Key Benefits: • Reducing human risk from phishing attacks. • Continuous and measurable awareness throughout the organization. • Identification of the most vulnerable users and areas. • Compliance with security and privacy regulations. • Strengthening the cybersecurity culture. • Integration with the Microsoft 365 security ecosystem. • Specialized support and continuous policy evolution.

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