https://store-images.s-microsoft.com/image/apps.38748.4e20f662-a5b4-4d68-8538-39a9ccf8bf44.37539b39-e506-4be6-a914-da6a55e3a946.8a03c7ca-7ea5-4932-8336-ed71872e128b

Osticket-On-Debian12

durch Cloudtrio Solutions

Preconfigured Debian 12 VM with osTicket for helpdesk ticketing, IT service management, and customer support automation.

Headline: Deploy Production-Ready osTicket Helpdesk in Minutes on Debian 12

Summary: Simplify IT service management and customer support with this fully configured, secure, and production-ready osTicket environment on Debian 12. Delivered by CloudTrio Solutions, this image eliminates the complexity of setting up Apache, PHP, MySQL, and all required extensions—allowing teams to deploy a powerful ticketing system instantly on Microsoft Azure.

Why use this Image?

  • Instant Launch: osTicket comes pre-installed with Apache, PHP, MySQL, and all necessary extensions. Start managing tickets and support requests immediately after deployment.
  • Optimized for Performance: Web server, PHP, and database configurations are fine-tuned for stability, speed, SLA compliance, and efficient handling of high ticket volumes.
  • Cloud-Optimized: Clean Debian 12 base image tailored for Azure VMs, with structured directories for logs, ticket data, and backups to ensure reliable operations.
  • Ideal For: IT support teams, customer service desks, MSPs, and organizations seeking a secure, scalable, open-source ticketing and helpdesk solution on Azure.

Get Started: Click “Get it now” to deploy your osTicket helpdesk on Azure within minutes.

How to Verify Your Installation:

  • sudo su : Switch to Super User.
  • cd /var/www/html/osticket : Navigate to the osTicket directory.
  • Access the web UI via browser: http://<VM-Public-IP>/osticket
  • grep "define('OSTICKET_VERSION'" include/class.osticket.php:Verify version

About CloudTrio Solutions

CloudTrio Solutions specializes in delivering secure, high-performance, and production-ready cloud images for Microsoft Azure.
Each image is thoroughly tested, optimized, and validated for smooth operation and long-term reliability.

Our mission is simple:
Deliver enterprise-grade cloud solutions that reduce deployment time, improve performance, and minimize operational effort.

24/7 Expert Support

All CloudTrio images include access to certified cloud engineers.

  • Email: support@cloudtriosolutions.com
  • Phone: Available 24/7 for paid support subscribers
  • Assistance with osTicket configuration, email piping, SLA setup, performance tuning, security hardening, and Azure scaling.

Useful Links

Managed Azure Services
CloudTrio Solutions – Official Website


Disclaimer: CloudTrio Solutions does not provide commercial licenses for any open-source software included in this image.
All components are distributed under their respective open-source licenses.

Default Ports: 80 (HTTP), 443 (HTTPS)
Allowed Ports: 80 (TCP), 443 (TCP), 22 (SSH)

© CloudTrio Solutions. All rights reserved.