IBM Insurance Hub

Contact for Detailed Pricing per Carrier

• Girish Ratnam – gratnam@us.ibm.com, +1-469-322-8754
• Saurabh Kumar – SKumar@ibm.com, +1-570-702-5644
• Pravin Sinha – Pravin.Sinha@ibm.com, +1-984-329-4431
• Anandita Gupta – ananditagupta@in.ibm.com, +1-984-810-3780

Transform Insurance with IBM Insurance Hub on Microsoft Azure

The IBM Insurance Hub on Microsoft Azure is a modular digital integration and orchestration platform that enables insurers to modernize at their own pace. Carriers can adopt one capability at a time—whether portals, APIs, integrations, or ecosystem connectivity—or bring them together as a unified platform. This modular approach gives insurers the flexibility to align investments with their priorities while ensuring every piece integrates seamlessly when they’re ready to scale.

Built natively on Microsoft Azure, the Hub combines IBM’s deep insurance expertise with Microsoft’s global scalability, security, and compliance. Together, IBM and Microsoft help carriers simplify operations, accelerate transformation, and deliver differentiated experiences across the entire insurance value chain.

Deliver Personalized, Digital Experiences

Choose the portals you need—or deploy them all:

• Employee Portals – Equip teams with cloud-based tools to streamline workflows and collaborate securely.
• Broker Portals – Empower brokers with self-service access to policies, clients, and transactions.
• Employer Portals – Enable employers to manage benefits and enrollments in real time.
• Backoffice Portals – Simplify approvals, service requests, and compliance monitoring.

Each portal is hosted and secured on Azure, ensuring high availability and global reach. Carriers can start with one and expand as needs evolve.

Unlock Core Business Functions with APIs

The Hub’s API layer is fully modular, allowing insurers to implement only what they need:

• Policy APIs – Manage the entire policy lifecycle.
• Billing APIs – Automate premiums, invoicing, payments, and collections.
• Claims APIs – Streamline FNOL through settlement.
• Third-Party APIs – Connect with fraud detection, data providers, underwriting partners.
• Enterprise APIs – Link in-house systems with Azure services.

These APIs are cloud-native, secured, and scalable on Azure. IBM provides the expertise to deploy and manage them efficiently.

Connect the Entire Insurance Ecosystem

The Hub offers modular integration with PAS platforms, enterprise apps, third-party providers, and external markets. Carriers can choose the integrations that matter most—whether connecting billing and claims, adding Salesforce CRM, or linking data lakes. Each module plugs into Azure services, enabling consistent security, compliance, and analytics across the ecosystem.

How Insurers Get Started on Azure

• New to Azure? Start small by deploying a single module—like digital portals or claims APIs—as your first workload. IBM provides migration, managed services, and accelerators to deliver quick wins.
• Already on Azure? Extend your investment by adding modules that integrate with existing workloads, enable new digital channels, and scale with AI and analytics.

With a modular approach, carriers can adopt capabilities step by step, with the confidence that every module integrates seamlessly as they expand.

Why Choose IBM Insurance Hub?

• Modular design: start with one or more modules, expand on demand
• Faster time-to-market with prebuilt accelerators and best practices
• Modernized systems without disrupting legacy operations
• Seamless, secure experiences for employees, brokers, employers, and customers
• A future-ready platform built to scale globally and innovate continuously

The IBM Insurance Hub on Microsoft Azure is not just a platform—it’s a modular, strategic enabler of insurance transformation, helping carriers unlock growth, reduce complexity, and deliver connected, digital-first experiences at their own pace.