AirBot by Diot Siaci

AirBot by Diot Siaci empowers organizations to manage and automate claims declaration directly within Microsoft Teams. Designed to streamline operations for insurance and corporate risk management, AirBot by Diot Siaci acts as an AI-powered virtual assistant that reduces repetitive tasks, collects critical data through guided conversations, and integrates outcomes seamlessly into the Diot Siaci information system.

Key Features

• AI-Powered Conversational Workflows: Guide users step-by-step through structured insurance and business processes—such as incident declarations, claims pre-qualification, and data submissions—all through natural dialogue.
• Predefined Data Collection Guides: Ensure accuracy, compliance, and completeness of user responses with customized validation logic tailored to your insurance policies and workflows.
• Live Chat via Teams: Interact in real-time through the Microsoft Teams interface for frictionless access and immediate, context-aware assistance.
• Entity-Based Context Awareness: Capture user inputs as reusable data entities, ensuring continuity across multiple interactions without repeating questions.
• Multilingual Support: Enable global teams and clients to interact fluently in their preferred language.

What Problems It Solves

• Reduces the time spent by risk managers and employees on repetitive, manual, form-based claim and data entries.
• Eliminates manual errors in data entry and process follow-ups by using predefined validation paths.
• Provides a unified, conversational interface for complex InsureTech workflows without leaving Microsoft Teams.
• Accelerates digital adoption and declaration response times through low-code AI assistance.

Target Users

• Risk Managers & Insurance Officers: Automating standard incident reporting and policy data collection.
• Corporate Operations Teams: Capturing structured business inputs and compliance data.
• HR & Compliance Departments: Managing employee declarations and onboarding workflows.
• IT & Support Desks: Automating ticket pre-qualification and routing.

Limitations, Conditions & External Workflows

• Account Requirement: To use this app, you must have an active account provided by Diot Siaci. Please contact our support team or your dedicated account manager to get started.
• External Workflows: Certain workflows and integrations (e.g., pushing collected data to external CRMs, ERPs, or the core Diot Siaci information system) are handled externally via secure APIs and webhooks on the main platform, and are not natively processed inside the Teams interface.
• Configuration: Workflow customization, logic definition, and backend administration are performed via our external management platform, not within the Microsoft Teams client.

Getting Started & Support

Ready to explore how AI-driven automation fits into your Teams environment?

• Sign-up & Contact Us: To create an account or get started, visit our Contact & Support Page: https://help.teemantsoft.com/airbot-by-diotsiaci-msteams#support
• Help & Documentation: Find detailed user guides and help documentation here: https://help.teemantsoft.com/airbot-by-diotsiaci-msteams