Delivered by our certified virtualization experts, the solution helps enterprises accelerate secure virtual workspace transformation while optimizing performance, compliance, and total cost of ownership on Microsoft Azure.

This comprehensive, consulting-led service meets clients where they are in their modernization journey - helping them assess, design, implement, and manage a custom-curated transformation strategy and roadmap.

Our managed services deliver continuous improvement and optimization while simplifying Azure Virtual Desktop(AVD) and Windows 365 deployment, management, strengthening security, and enhancing employee experience through a modern, cloud-native platform.

Through Nerdio integration, the offering enables measurable ROI, faster time-to-market, persona-based provisioning, and a true single pane of glass for end-to-end management of cloud endpoints

High level service scope Our comprehensive services cover all stages of the virtual workspace modernization journey:

Discover & Current Assessment Conduct a detailed discovery across key components : infrastructure, user estate, Operating System(OS) images, application landscape, and operational challenges. Assess the environment across network, identity, security, back up & disaster recovery aspects.
Recommendation Provide industry best-practice recommendations for design and build, aligned with Microsoft’s Cloud Adoption Framework. Deliver a virtual workspace reference architecture (Azure Virtual Desktop(AVD), Windows 365), landing zone design, image management, DR strategy, and security and compliance controls.
Professional Services Implement the roadmap through phased value delivery using AI-powered automation for infrastructure, image management, persona-based provisioning, patching, application lifecycle management, and performance monitoring including proactive user experience monitoring and remediation setup.
Operate & Optimize Provide 24x7 proactive monitoring across infrastructure, platform, and key KPIs. Manage image and application lifecycle (from provisioning to retirement), patching, incident response, cost optimization, and continuous service improvement ensuring operational excellence and adherence to SLAs and agreed KPIs.

Some of the Key Capabilities includes following

Azure-Native Architecture: Scalable landing zone design leveraging VNets, NSGs, Azure Firewall, and enterprise-grade storage for FSLogix profiles.
Identity & Access: Integration with Microsoft Entra ID, Conditional Access, MFA, and role-based access controls for secure user and admin access.
Image & Application Lifecycle: Automated golden image management, patching, persona-based provisioning, MSIX/App Attach packaging, and full lifecycle application management including profile management.
Operational Intelligence: Advanced observability via Azure Monitor and Log Analytics, integrated with user experience monitoring platforms such as Nexthink and SysTrack.
Cost Optimization: Autoscaling, reserved instance utilization, and Azure Cost Management dashboards with Nerdio Enterprise Manager for unified visibility and control.

High-Level Deliverables

Virtual workspace assessment report
Recommendations for persona-based virtual workspace architecture and SKUs like Azure Virtual Desktop(AVD) only or Windows 365 only or Hybrid
Modernization and migration project plan to maximize Microsoft 365 investment
Opportunity analysis for technology and vendor consolidation
Return on investment (ROI) dashboard showcasing measurable business value

Summary of Roles & Responsibilities:

NTT DATA:

Conduct discovery and assessment
Develop business case (ROI), roadmap, and project plan
Provide professional services for implementation
Deliver managed operations and optimization

Client:

Provide infrastructure, image, and application details (or read-only access)
Approve roadmap and transformation priorities
Support testing, communication, and governance
Participate in periodic reviews High-Level Timeline

High level Timeline:

Discovery & Assessment: 6–8 weeks
Proof of Concept Azure Virtual Desktop (AVD) & Windows 365: 3–4 weeks
Phased Professional Services Rollout: Based on assessment outcomes and client priorities

Expected Business Outcomes

Consistent, secure user experience from any location or device
Accelerated onboarding and simplified app delivery through automation
Reduced infrastructure complexity and cost via Azure-hosted desktops
Enhanced security posture leveraging Microsoft Entra ID, Conditional Access, and security baselines
Improved operational visibility with proactive monitoring, analytics, and reporting

Start your virtual workspace modernization journey today.

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