https://store-images.s-microsoft.com/image/apps.50164.2d91c534-7b15-4b36-8c0d-7c2b498c7533.5a3c949f-0728-41de-b3ba-d3fbb1b469c9.cdebea2f-4d85-4e3e-bf02-a5de948be4f2.png
HOMER.center
inden Digital Storm GmbH
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Customers can create tickets for their IT service providers directly in the bot.
With the HOMER.center bot, users can interact directly with the support team of their IT service provider (if they use HOMER.center as their IT service provider system).
Users of Microsoft Teams benefit from the possibility to open support tickets via Teams - in addition to Outlook, telephone or the HOMER.center portal. The range of functions includes in particular
- Opening a support ticket
- Adding additional information to existing tickets
- Receiving feedback from the support team in the Teams chat
Note: The answers are processed by the (human) support team. The support itself is therefore not carried out by a bot/machine, the bot enables efficient communication with the support team.
Questions? Contact
Appfunktioner
Når denne app bruges,
- Kan sende data via internettet
- Denne app kan få adgang til personlige oplysninger i den aktive meddelelse, såsom telefonnumre, postadresser eller URL-adresser. Andre elementer i din postkasse kan ikke læses eller ændres. Gennemse udviklerens politik om beskyttelse af personlige oplysninger for at få flere oplysninger om, hvordan personlige oplysninger administreres og behandles.
Overblik
https://store-images.s-microsoft.com/image/apps.5278.2d91c534-7b15-4b36-8c0d-7c2b498c7533.5a3c949f-0728-41de-b3ba-d3fbb1b469c9.12e024f6-bf42-4675-89e6-d9059cdb8910.png
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https://store-images.s-microsoft.com/image/apps.378.2d91c534-7b15-4b36-8c0d-7c2b498c7533.5a3c949f-0728-41de-b3ba-d3fbb1b469c9.a3b99b64-7c2f-4091-aed8-b146a75324cd.png
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