https://store-images.s-microsoft.com/image/apps.18412.1c515ecc-579f-4dda-b04a-359bf61968d5.3f879814-dcc6-432c-a0f4-a0286ab58242.d133b63e-1419-462a-abd9-e8003cb271ea.png
Teams4IT
inden Skillbase
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A single access HUB for IT support and knowledge.
The Teams4IT application offers your employees a unique access hub to IT support and knowledge. Through the Teams4IT application, the employee enjoys three functionalities directly from his Microsoft Teams interface:
- Search into knowledge bases
- Access their current support tickets
- Contact the support
The company can configure three redirection links:
- Access the ITSM portal to create an incident
- Access the ITSM portal to create a request
- Schedule a callback request from the support
The Teams4IT app connects via API to different tools / knowledge bases.
In order to use this app, your organization need to have an active “Teams4IT” account.
If you want to use this app, please send a mail to contact@wats.ai to get a ”Teams4IT” account.
Appfunktioner
Når denne app bruges,
- Kan sende data via internettet
- Denne app kan få adgang til personlige oplysninger i den aktive meddelelse, såsom telefonnumre, postadresser eller URL-adresser. Andre elementer i din postkasse kan ikke læses eller ændres. Gennemse udviklerens politik om beskyttelse af personlige oplysninger for at få flere oplysninger om, hvordan personlige oplysninger administreres og behandles.
Overblik
https://store-images.s-microsoft.com/image/apps.34019.1c515ecc-579f-4dda-b04a-359bf61968d5.3f879814-dcc6-432c-a0f4-a0286ab58242.4954377e-58e8-4891-b273-fa57d1f05de9.png
https://store-images.s-microsoft.com/image/apps.3184.1c515ecc-579f-4dda-b04a-359bf61968d5.3f879814-dcc6-432c-a0f4-a0286ab58242.46cceaea-d916-468c-91ad-be50bee5a367.png