Customer Insights In a Day (CIAD) - 1 Day Workshop
Velrada
Personalising the online customer experience has never been more important, but this can be challenging without a clear view of all your customer's interactions. Consolidating data and creating a single view of the customer is central to personalising their experience. Take advantage of this Customer Insights enablement & awareness 1- day workshop, which will provide your organization with the following:
- Customer Insights in a Day Training
- Architecture design trainings
- Hands-on-lab experience
- Test drive Customer Insights
The workshop is a hands-on demonstration day focused on attendees who are:
- Hands on customer data analysts
- Customer data or product owners
- People interested in actioning AI/ML driven customer insight
Agenda:
- Course Overview
- Microsoft ‘Insights’ Products
- Customer Insights Overview
- Creating a Customer Insights Instance + Labs
- Customer Insights Extensibility + Labs
Reach out to us today to learn how Customer Insights can be used to combine disparate data sets to create a 360-degree view of your customers. Pricing is estimated for an in-person workshop, these sessions can also be delivered digitally, depending on your needs.