NTT DATA - AI for Insurance
inden NTT
Accelerating Insurance growth with AI-Powered decisions and smarter operations
NTT Data - AI for Insurance Platform is an enterprise-grade agentic AI platform that transforms how insurers work by orchestrating AI agents across underwriting, claims, distribution, and operations. It brings together knowledge, workflows, and decisioning into a unified AI workplace—accelerating productivity, improving accuracy, and enabling new ways of working across the insurance lifecycle.
NTT Data - AI for Insurance combines Microsoft Azure OpenAI Service with an extensible library of insurance-specific agents and connectors to deliver context-aware reasoning, workflow automation, and domain-grounded responses. By unifying enterprise documents, core system data, external sources (e.g., regulatory, risk or market data), and process logic, NTT Data - AI for Insurance Platform enables teams to “chat with your insurance enterprise” and take autonomous actions with confidence.
With its ability to extract, reason over, and act on complex insurance information—including submissions, policies, claims files, bordereaux, loss runs, coverage forms, and underwriting guidelines—NTT Data - AI for Insurance Platform helps organizations accelerate modernization without replacing legacy systems.
By combining autonomous agents with Retrieval-Augmented Generation (RAG) and insurance-specific orchestration, NTT Data - AI for Insurance Platform supports multiple high-value use cases including underwriting acceleration, multinational program evaluation, claims intelligence, broker engagement, and knowledge-driven operational automation.