Process Discovery — 6‑Week Process Assessment & Optimization Roadmap (incl. Digital Twin and ROI)

Transform Process Performance with Data-Driven Intelligence

T1A's Process Intelligence team helps you make process improvement data-driven. Using event data from your existing IT systems (e.g., ERP/CRM/ITSM/workflow tools), we discover how your processes truly run, pinpoint root causes behind performance and compliance issues, quantify their impact, and deliver a practical optimization roadmap with an estimated ROI.

What You Get in 6 Weeks

• Build a digital twin of your end-to-end process using Power Automate process mining
• Analyze bottlenecks, rework, deviations, and handover inefficiencies with the help of Power Platform and Power BI
• Identify root causes behind key pain points and quantify their business impact
• Deliver a prioritized improvement roadmap and value/ROI estimate
• Set a foundation for continuous improvement via monitoring and KPI tracking

When This Engagement Delivers Maximum Value

This engagement is a strong fit when you:

• Need clear visibility into how a critical process actually runs end to end
• Have processes spanning multiple systems, teams, or departments that are hard to manage holistically
• See performance issues but root causes are unclear and the right fix is debated
• Have process KPIs to improve and want a measurable, data-based baseline and target tracking
• Need stronger compliance and auditability through evidence-based analysis and conformance checks
• Want to compare performance across sites, regions, business units, or after an acquisition

Our Collaborative Methodology

We start with a process maturity and data footprint assessment to determine the best analysis approach for your process and goals. Process mining is often the fastest way to create an evidence-based view of execution when sufficient event data is available, but it's not the only option.

We bring together system and operational data from your IT landscape with SME and stakeholder input to validate findings and shape recommendations. This collaborative approach is critical to ensure insights translate into practical change.

6-Week Timeline

Week 1 — Align & Define

• Confirm process scope, stakeholders, improvement goals
• Define priority KPIs, success criteria, and hypotheses
• Assess data availability and process maturity

Week 2 — Data & Process Discovery

• Extract and prepare event data with your IT/data teams
• Build and validate the initial process map (digital twin)
• Baseline KPI calculations and initial variants view

Weeks 3–4 — Deep Analysis & Validation

• Identify inefficiencies and deviations
• Run root-cause analysis by key drivers (e.g., region, product, team, channel, supplier)
• Validate findings with SMEs and align on improvement options

Weeks 5–6 — Recommendations & Roadmap

• Deliver a prioritized improvement roadmap
• Estimate impact and ROI
• Define KPI monitoring for ongoing improvement

Deliverables

• Process Digital Twin: A process map available within the process mining environment (Power Platform where applicable) and/or delivered in BPMN 2.0 format ready to load into downstream tooling
• Comprehensive Report: Including process maturity assessment results, KPI baselines and performance statistics, identified inefficiencies and verified root causes, practical prioritized recommendations, and estimated value/business impact per initiative

Industry Experience

Over 7+ years, we've delivered process mining and process intelligence engagements across 10+ industries, including manufacturing, fashion, telco, retail & e-commerce, FMCG/CPG, IT consulting & software development, pharmaceuticals, government services, logistics, and financial services (banking/insurance).

Please note: Terms, conditions, timeline, and pricing are tailored to each engagement. The information provided is indicative. Contact us to discuss a solution fit for your business needs. Any licensing costs are not included in engagement fees.