Azure-Based Telehealth Platform for Provider-To-Provider Virtual Care: 8-Month Implementation

ScienceSoft offers to develop a HIPAA-compliant telehealth management platform on Microsoft Cloud for Healthcare, tailored for Provider-to-Provider virtual care delivery and multi-site remote care coordination.

The HIPAA-compliant telehealth platform supports virtual consultation requests from hospitals, outpatient clinics, and other providers. It can be tailored to your workflows (e.g., primary care, mental health) and integrated with EHRs (e.g., Epic, Cerner) and partner portals via HL7 v2.x.

Core modules:

• Telehealth workflow automation:

  Built on Microsoft Cloud for Healthcare with PowerApps and Power Automate, the module manages care coordination and virtual consultations. Requests are received via portal, EHR, or manual entry. Care coordinators verify and assign requests to specialists, who conduct virtual consultations within SLA timelines. Consultations are delivered to partner devices.

• Partner relationship management:

  Powered by Microsoft Dynamics 365 Sales, it supports account and contact management, partner relationships, opportunity tracking, and sales documentation.

• Data platform:

  Leveraging Microsoft Dataverse and Azure, the platform enables centralized, multi-zone data storage (e.g., consult orders, patient data), multi-source ingestion, and transformation pipelines.

• Business analytics:

  Microsoft Power BI provides real-time insights on consultation volumes, SLA compliance, staff performance, and other KPIs.

Modular, component-based architecture enables flexible scaling and incremental migration of core workflows from legacy systems within 4+ months. Hosted on Microsoft Azure, the solution complies with HIPAA, HITECH, SOC 1/2/3, and ISO 27001. Azure Active Directory and role-based access controls secure identity and data segmentation. Data is encrypted at rest and in transit.

Benefits you get:

• Collaboration with a healthcare IT team, including Doctors of Medicine and Microsoft Certified professionals.
• Cost-effective iterative development via Microsoft’s low-code tools.
• Early MVP delivery thanks to Agile, DevOps, and Azure optimization.
• Compliance backed by ISO 9001, 27001, and 13485 certifications.