eConnect for Amazon

Dynamics eShop provides a unified connector that integrates Amazon with Microsoft Dynamics 365 Business Central. The solution enables Business Central to function as the system of record while synchronizing product data, inventory, orders, customers, and fulfillment information between Amazon and the ERP.

The connector supports both merchant fulfilled and Amazon fulfilled order scenarios and centralizes Amazon operations within Dynamics 365 Business Central.

Integration and Data Management

• Integrated with Microsoft Dynamics 365 Business Central
• Business Central used as the primary system of record
• Centralized management of Amazon data within the ERP

Orders and Customer Synchronization

• Synchronization of sales orders and customer data from Amazon to the ERP
• Visibility into historical orders, transactions, and customer data
• Support for high order volumes

Product and Inventory Management

• Support for simple and variant Amazon item types
• Synchronization of item data from Dynamics ERP to Amazon
• Inventory updates from multiple warehouse locations

Fulfillment and Shipping

• Support for Merchant Fulfilled Network and Fulfilled by Amazon orders
• Synchronization of fulfillment status, shipping, and tracking information
• Synchronization of refunds from Amazon to Dynamics ERP

Access Control and Automation

• Multi-store support
• Role-based access and user permissions
• Automated publishing workflows
• Email alerts and notifications for order and fulfillment activity

Platform Support

• Built for Microsoft Dynamics 365 Business Central