connect2Reclaimit

Still manually transferring return orders from Reclaimit into Business Central? OmniConnect by Codeunit automates the entire loop — looking up original orders on demand so customers can initiate returns accurately, and submitting approved return orders directly into your ERP.

Built for e-commerce merchants and back-office teams using Reclaimit, this integration eliminates manual data entry and keeps your returns platform and Business Central in sync in real time.

What It Does

• Real-Time Order Lookup — When a customer starts a return in Reclaimit's return portal, the connector looks up their original order in Business Central on demand — covering both open and fulfilled orders. It returns full line-level detail including quantities, pricing, shipping information, and related documents such as order confirmations, shipments, or invoices, so the customer can accurately identify and initiate the return.
• Return Order Submission — Once Reclaimit processes a return, the connector submits it into Business Central as a structured sales return with complete customer and line-item data — with an optional auto-post to reduce manual steps for your back-office team.

Key Benefits

• Real-Time Order Accuracy — Reclaimit retrieves live order data from Business Central on demand, so customers always initiate returns based on accurate, up-to-date information — no stale data, no disputes over what was ordered.
• Automated Return Processing — Return orders flow from Reclaimit into Business Central without manual re-entry, reducing errors and processing time.
• Configurable Auto-Posting — Choose whether return orders are automatically posted in Business Central upon receipt, giving flexibility to match your fulfilment workflow.
• Full Order Document Coverage — Order confirmations, shipments, and invoices are all retrieved in a single lookup, ensuring Reclaimit always has the most relevant document.
• Secure Merchant Routing — Each Reclaimit account is authenticated via a unique merchant token and mapped to the correct Business Central environment, keeping data reliably separated.
• QA and Production Support — Separate QA and live Reclaimit environments are supported out of the box, so merchants can test the integration safely before going live.

OmniConnect Portal — included with your integration

Every integration comes with access to the OmniConnect Portal — giving you full insight into everything flowing between your connected systems. Get notified when something requires your attention, and correct data or resubmit failed transactions on the fly — all from a single interface.

Built for your business

Need something more? OmniConnect connectors are continuously developed and extended based on customer feedback. If your workflow requires an integration or feature that isn't listed here, get in touch — we tailor our connectors to fit your business.

Learn more about this connector at connect2Reclaimit, or explore all OmniConnect integrations at codeunit.io.