Customer Insights: 2-Hour Briefing

In this two-hour briefing, we will get an overview of your business scenario and provide an overview of how Dynamics 365 Customer Insights can fit in. We will understand your business pain points and propose how Customer Insights could add value to your business and help getting to the right data.

Target Audience:

• IT Business Heads
• Project Managers
• Technical Architects

Activities:

1st Hour:

• Introduction to Dynamics 365 Customer Insights capabilities
• Understanding business and customer requirements

2nd Hour:

• Assessing current setup and data sources

Deliverables:

• Overview of Dynamics 365 Customer Insights
• Assessment report of your business
• Dynamics 365 Customer Insights implementation plan with pricing