Take your Voice of Consumer Analytics to organization

Understand business drivers and impact coming from consumer listening by consolidating all your consumer feedback data with Sales & Marketing results

1. Consumer analytics teams are spending too much time on gathering and getting insights from the data
2. Consumer feedback is gathered in dozens of third-party solutions
3. Your marketing team is not able to get consolidated view on deep consumer insights
4. Your organization receives contradictory consumer insights coming form multiple sources

• VOC is a solution for centralized consumer feedback, powered by AI. • Integrating different consumer touchpoint data (social media comments, forums, chats, Infoline contacts, e-mails, product reviews and ratings, complaints, surveys etc.) • allowing easy insights generation and understanding, clear reporting, trends analysis, alerts notification and single comment drill down. • It enables quick reaction to consumer feedback, facilitated decision making process and lowers operational costs and information processing timing. With VOC you can:

• Find meaning in the consumer feedback data
• Get valuable and actionable consumer insights in just 1 week
• Save up to 30% time on manual analytics
• Gain 10% more accurate analysis leveraging AI solutions