AI transcription to Dynamics 365

Any conversation your users have with customers can be transcribed to text and put into Dynamics 365. This covers conversations made via any phone system. We can put them all in Dynamics 365 in a set of fields to give you maximum ability to apply AI or Conversation Analysis tools to extract actionable insights for your organisation.

For transcription, the service can be on-premises for maximum security and privacy. for AI services like summary or sentiment, these are supplied as SaaS, with same-day deletion of data from our SaaS servers.