Agentic Control and Management

As organizations adopt AI agents across business functions, managing visibility, security, and lifecycle consistency becomes increasingly important. Capgemini’s Agentic Control and Management offering supports enterprises in establishing structured governance and operational oversight for AI agents using Microsoft technologies, including Agent 365, Microsoft Entra, Purview, Defender, Sentinel, Copilot Studio, and Microsoft Foundry. This offer helps organizations define processes for registering agents, assigning ownership, applying security and compliance controls, and monitoring agent activity and performance. Capgemini supports agent owners with structured operational practices to review performance signals, capture user feedback, and manage controlled updates such as configuration changes, prompt adjustments, or agent retirement, where required. The approach promotes consistent lifecycle management-from initial deployment through ongoing operation-while maintaining alignment with enterprise security, identity, and compliance controls. The result is an integrated framework that helps organizations manage AI agents more systematically as part of their broader Microsoft environment.