Microsoft Marketplace | cloud solutions, AI apps, and agents

Business & Professional Service Catalyst: 1-Day WorkshopRSM Product Sales LLC

+3

RSM’s Catalyst for Bus. & Prof. Services is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future

1 out of 60

Dynamics 365 Customer Service: 8 Wochen Implementierung | Arvato SystemsArvato Systems

+2

Dynamics 365 Customer Service | Implementierung

2 out of 60

Dynamics 365 Customer Service – Express Implementation: 6-WeeksTigunia, LLC

+1

This program from Tigunia facilitates the implementation of Dynamics 365 Customer Service in small businesses providing core capabilities to manage the sales process

3 out of 60

Fiber Suite: 1 Tag Workshop | Arvato SystemsArvato Systems

+3

Fiber Suite by Arvato Systems | Workshop

4 out of 60

TechHouse D365 Configuration: Contacts & Accounts - 1 Day ImplementationTechHouse

+3

Quickly get up and running with Dynamics 365 Sales to manage your Accounts and Contacts. Remove unnecessary complexity and focus on what matters most.

5 out of 60

Retail & Consumer Goods Catalyst: 2-Week WorkshopRSM Product Sales LLC

+3

RSM’s interactive Retail & Consumer Goods Catalyst workshop helps companies build, plan, and execute business transformation strategies with a proven, innovative approach.

6 out of 60

Food & Beverage Catalyst: 1-Day WorkshopRSM Product Sales LLC

+3

RSM’s Catalyst for Food & Beverage is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.

7 out of 60

Manufacturing & Distribution Catalyst: 1-Day WorkshopRSM Product Sales LLC

+3

RSM’s Catalyst for Manufacturing is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.

8 out of 60

Nonprofit Catalyst: 1-Day WorkshopRSM Product Sales LLC

+3

RSM’s Catalyst for Nonprofit is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.

9 out of 60

Government Catalyst: 1-Day WorkshopRSM Product Sales LLC

+3

RSM’s Catalyst for Government is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.

10 out of 60

Life Sciences Catalyst: 1-Day WorkshopRSM Product Sales LLC

+3

RSM’s Catalyst for Life Sciences is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.

11 out of 60

Life Sciences Catalyst: 2-Week WorkshopRSM Product Sales LLC

+3

RSM’s interactive Life Sciences Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.

12 out of 60

Nonprofit Catalyst: 2-Week WorkshopRSM Product Sales LLC

+3

RSM’s interactive Nonprofit Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.

13 out of 60

Business & Professional Services Catalyst: 2-Week WorkshopRSM Product Sales LLC

+2

RSM’s interactive Business & Professional Services Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.

14 out of 60

Acceler8: 0.5-Day Workshop to discuss and plan the migration of existing Dynamics 365 Customer Engagement implementations to the cloud.Codec

+3

Free of charge initial discovery workshop. Evaluation of different cloud platforms and services suitable for hosting Dynamics 365 Customer Engagement.

15 out of 60

Catalyst Envision and Innovation WorkshopCovenant Technology Partners

+1

Catalyst Envision and Innovation Workshop for Microsoft Dynamics 365 Customer Service

16 out of 60

Regulate: 0.5-Day Workshop to discuss core areas for consideration of a new Regulatory solution using Codec's Regulate for Cloud Accelerator.Codec

+3

Free of charge initial discovery workshop. Evaluation of different cloud platforms and services

17 out of 60

BRIKHousing: Rent Setting_INFINITY TECHNOLOGY SOLUTIONS

+1

The BRIKHousing: Rent Setting_ module simplifies the administrative overhead of the rent setting process.

18 out of 60

BRIKHousing: Customer Portal_INFINITY TECHNOLOGY SOLUTIONS

+1

The BRIKHousing: Customer Portal_ allows residents and clients to carry out various tasks via a self-service portal.

19 out of 60

Power Automate for Customer Service: 1 Month ImplementationSmartbridge, LLC

+3

RPA to Improve first contact resolution and customer satisfaction, reduce training time and costs, and strengthen customer retention

20 out of 60

UNITE: Omnichannel for Dynamics Customer ServiceINFINITY TECHNOLOGY SOLUTIONS

+1

For Customer Service Directors seeking to boost satisfaction metrics and empower agents across platforms, Omnichannel for Dynamics Customer Service offers a bespoke, adaptable omnichannel solution.

21 out of 60

Student Lifecycle CRM: Student Journey map and CRM Implementation roadmap 4 wk consultingFrequency Foundry Inc.

+3

This is a select offer for consulting services related to enterprise discovery of needs for higher education institutions considering a CRM solution.

22 out of 60

KMicro Health Check for Dynamics 365KMicro Tech, Inc.

+3

Custom tools, cutting-edge AI, and interactive sessions deliver deep insights into your system's performance and usage. Get actionable results to optimize your Microsoft Dynamics 365 environment.

23 out of 60

Accelerate Revenue Generation with Dynamics 365 SalesCongruentX LLC

+3

Unlock the full potential of Dynamics 365 Sales and Activate Digital Selling with our CX Impact Acceleration approach

24 out of 60

CX Success Program Platinum Subscription for Dynamics 365 SalesCongruentX LLC

+3

The CX Success Program - Platinum Subscription delivers enhanced user adoption and Dynamics 365 optimization services to ensure your CRM investment delivers measurable results.

25 out of 60

CX Success Program Gold SubscriptionCongruentX LLC

+3

CRM Onboarding, User Adoption with Ongoing Dynamics 365 Sales Support The Gold plan focuses on getting your team up and running with expert-led onboarding and more

26 out of 60

Envisioning Lab workshop Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.CongruentX LLC

+3

Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.

27 out of 60

Dynamics 365 Customer Service ImplementationZion Cloud Solutions

+3

Secure, scalable Dynamics 365 Customer Service implementations for government and enterprise, compliant with NIST 800, PII/PHI, Section 508, and integrated with identity providers

28 out of 60

Microsoft Dynamics 365 Contact Center Deployment & Managed ServicesNasstar

+3

Nasstar's Microsoft Dynamics 365 Contact Center Implementation, Upgrade and Managed Services

29 out of 60

Quick Start Pack Dynamics 365 Customer ServicePRODWARE SPAIN

+1

Consigue una implantación exitosa de Microsoft Dynamics 365 Customer Service aprovechando las funcionalidades estándar a través de los servicios de Prodware

30 out of 60

Copilot Features in Dynamics 365 Business CentralTruNorth Dynamics

+2

This course offers a comprehensive overview of Microsoft Copilot within Dynamics 365 Business Central, empowering participants to integrate AI into their daily workflows

31 out of 60

BearingPoint Diagnose Workshop Dynamics 365 Customer ServiceBearingPoint

+3

Workshop zur Optimierung Ihrer Serviceprozesse mit Dynamics 365 Customer Service

32 out of 60

BizApp Deployment Services - Dynamics 365 Contact CenterBizApp

+3

Tired of inefficient customer service processes that waste valuable time and resources? BizApp is here to help you revolutionize your customer interactions with Microsoft Dynamics 365 Contact Center!

33 out of 60

Customer Churn Risk for Banks: 2 Hour AssessmentNetwoven Inc.

+3

Explore the strategies and methods to reduce customer churn risks in banks using AI-powered banking solutions from Netwoven.

34 out of 60

Dynamics 365 Customer Service Unified Customer Engagement ImplementationJourneyTEAM

+3

Unified Customer Engagement with Dynamics 365 Customer Service, Power Pages, & Copilot Studio

35 out of 60

Microsoft Dynamics 365 Customer Service - 2 Hour Free WorkshopNetwoven Inc.

+3

Discover how Dynamics 365 Customer Service can elevate your support operations with Netwoven’s 2-hour free workshop designed to align business needs with AI-powered service transformation.

36 out of 60

Dynamics 365 Customer Service ImplementationWestern Computer

+1

Fast-track Dynamics 365 Customer Service: streamline support and boost satisfaction in 6 weeks.

37 out of 60

Synoptek Dynamics 365 Contact Center: 4-Week Discovery, Assessment, and PoCSynoptek

+1

A 4-week engagement to assess, design, and prototype an AI-enabled Dynamics 365 Contact Center—driving efficiency, scalability, and modern customer experiences.

38 out of 60

Bytebase Professional ServiceBytebase

+1

Standardized database schema migrations and data changes with review, linting, and GitOps.

39 out of 60

Nexer Care 365 – Managed Service for Microsoft Dynamics 365 Customer EngagementNexer Group AB

+3

Care 365 transforms Dynamics 365 management into a continuous value engine.

40 out of 60

Customer Service Copilot Agent by TRUE.orgTRUE.org

+3

Implement a custom AI Microsoft Copilot Agent to streamline customer service, reduce handle time, and boost agent productivity using Microsoft Copilot Studio and CRM integration.

41 out of 60

TSG Dynamics 365 CRM ImplementationTechnology Service Group Ltd

+3

Our Dynamics 365 CRM Implementation is tailored to fit your business.

42 out of 60

Nectar Works - AI Native Cloud Deploymentps Hummingbird

+3

Nectar Works is a proprietary AI platform designed to streamline the project lifecycle of Dynamics 365 and Power Platform projects

43 out of 60

Healthcare Contact Center ModernizationQuisitive

+2

Reimagine patient and member engagement with AI-driven triage, call summarization, and intelligent deflection—creating a connected digital front door that helps itself.

44 out of 60

Intelligent Prior Authorization for HealthcareQuisitive

+3

Automate and orchestrate the entire prior authorization (PA) lifecycle—eligibility checks, submissions, status updates, and appeals—using intelligent, API-first Microsoft AI agents

45 out of 60

Salesforce to Dynamics 365 CRM MigrationQuisitive

+3

Migrate with confidence to a healthcare-ready CRM built on the Microsoft Cloud

46 out of 60

Microsoft Copilot for Service – Enablement & AdvisoryEvincible Solutions

+1

Evincible Solutions empowers customer service teams to work faster and smarter by deploying Microsoft Copilot for Service within Dynamics 365 Customer Service.

47 out of 60

Modernise your customer service with Dynamics 365 Contact CenterColumbus Global

+3

Columbus offers a structured implementation service for organisations looking to modernise customer service by moving away from fragmented, legacy contact centre solutions.

48 out of 60

Copilot Studio – AI Agents Proof of Concept by C-venC-ven Technologies

+3

Build and validate a custom AI agent using Microsoft Copilot Studio to prove real business value in weeks.

49 out of 60

HSO Dynamics 365 Sales and Service 10 week implementationHSO

+3

Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More

50 out of 60

From Salesforce to Microsoft CRM Migration on Dynamics 365 - Briefing by Cluster ReplyReply

+3

Accelerate your organization’s CRM transformation with a focused online 2–4 hour session focused on migrations from Salesforce to Microsoft-based CRM solutions built on Dynamics 365.

51 out of 60

WhatsApp & SMS Integration for Dynamics 365 using TwilioConfiz Limited

+3

Enable WhatsApp and SMS messaging in Dynamics 365 using Twilio, even where native connectors are missing, including Sales, Customer Insights Journeys, Customer Service, and Field Service.

52 out of 60

IVR Connector for Microsoft Copilot Studio | AI-Powered First-Level Support & Intelligent Agent HandoffAcuvate Software Limited

+3

Acuvate’s IVR Connector transforms IVRs into AI-powered support with seamless human handoff delivering 30% faster resolution.

53 out of 60

PwC for contact centre capability and maturity assessmentPwC (Global)

+1

The assessment has been designed to help organisations understand how ready their contact centre is to evolve from a legacy service model to a modern, future-ready operation.

54 out of 60

Dynamics 365 Customer Engagement with Intelligent Agent AutomationVervint

+2

Implement Dynamics 365 Customer Engagement with three AI agents built in Microsoft Copilot Studio to automate customer interactions, cut response times, and improve service quality through workflows.

55 out of 60

Dynamics 365 Cust Serv: 1-Wk ImplementationThe Help Desk San Francisco Bay Area LLC

+1

Dynamics 365 Customer Service implementation service.

56 out of 60

Jump-start Dynamics 365: 1 week implementationSeepath

+2

One stop shop for customers looking to Setup, Deploy and Support their Dynamics 365 and go live with confidence.

57 out of 60

Dynamics 365 Online Migration: 2-Hr AssessmentCobalt

+2

An assessment to determine the best path for your organization to Dynamics 365 from the company that created Migration Dynamics.

58 out of 60

Customer Voice JumpStart: 2-Day WorkshopDyn365Pros

+3

The Customer Voice JumpStart service delivers the knowledge and training required to launch an effective survey program leveraging Microsoft Customer Voice and Dynamics 365.

59 out of 60

CRM: 1-Wk AssessmentVelosio

+1

In just one week, the Velosio CRM Assessment identifies challenges and roadblocks with your existing CRM no matter what solution you are using.

60 out of 60

Dynamics 365 Customer Service

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