ORBIS Remote Assist: 3 Day Implementation

With Microsoft Dynamics 365 Remote Assist, you share your real-time view with experts at remote locations and continue working unhindered while you get the help you need.

ORBIS would like to support you with Microsoft Dynamics 365 Remote Assist to quickly and easily link your service technicians, internal maintenance and customers with your Back Office and Home Office experts using «Augmented Reality Technology».

You will receive an “Augmented Reality Solution” based on Microsoft Dynamics 365 Remote Assist using the Smartphone App and Microsoft Teams.

ORBIS offers you the technological basis to reduce on-site presence (travel time & costs), optimize first resolution rates and increase customer satisfaction.

Process:

• We set up an online meeting in which we present our approach to the solution.

• Together, we define next steps to get the solution up and running as quickly as possible.

• We provide the solution in your Office 365 environment and train the key users.

Benefits:

• Quick use of a standard solution.

• All work can be carried out remotely.

• Work in a familiar environment of Microsoft technology like Microsoft Teams and Office 365.

• 90 days test phase for a fast and unbureaucratic use of the solution.