https://store-images.s-microsoft.com/image/apps.12325.a1a98c4f-d43d-4991-895c-6670c3d53578.50d0028f-0273-4262-acf5-294c8654cc89.a01720d3-6562-4ea4-8eab-f3d68f282caf.png

Informació general Valoracions + revisions Detalls i assistència tècnica

Enable employees to open tickets easily and automatically via Microsoft Teams.

Streamline your service process by engaging with your employees where they work

With this integration between Microsoft Teams and SolarWinds Service Desk, your employees will be able to open tickets in Service Desk without leaving their work and collaboration environment (Microsoft Teams).

Once installed, Service Desk technicians do not no longer need to manually open tickets for incidents or service requests coming in from the Teams chat, nor refer employees to the service portal nor ask them to write an email to do so.

If you do not already have a SolarWinds Service Desk account, you’d need to set one up before installing this integration. Sign-up for free trial [here](https://www.solarwinds.com/service-desk/registration)

Capacitats de l’aplicació

Quan s'utilitza aquesta aplicació,

Pot enviar dades per Internet.
Aquesta aplicació pot accedir a informació personal del missatge actiu, com ara números de telèfon, adreces postals o direccions URL. No es poden llegir ni modificar altres elements de la bústia de correu. Reviseu la declaració de privadesa del desenvolupador per obtenir més informació personal sobre com s'administra i processa la informació personal.

D'una ullada

https://store-images.s-microsoft.com/image/apps.23759.a1a98c4f-d43d-4991-895c-6670c3d53578.93850acd-a7b5-4963-97ee-5d9e7029bc12.495c68f9-f5c0-4372-a091-b9b51daa32f5.png

https://store-images.s-microsoft.com/image/apps.57108.a1a98c4f-d43d-4991-895c-6670c3d53578.93850acd-a7b5-4963-97ee-5d9e7029bc12.2f856ea8-c2db-43ae-8227-3347366e3131.png

https://store-images.s-microsoft.com/image/apps.7814.a1a98c4f-d43d-4991-895c-6670c3d53578.93850acd-a7b5-4963-97ee-5d9e7029bc12.9f8bcca8-4ff4-4806-93b0-58125d752846.png

https://store-images.s-microsoft.com/image/apps.29101.a1a98c4f-d43d-4991-895c-6670c3d53578.93850acd-a7b5-4963-97ee-5d9e7029bc12.d00bfaa5-e281-449b-86be-e7c53aa757cb.png

https://store-images.s-microsoft.com/image/apps.23533.a1a98c4f-d43d-4991-895c-6670c3d53578.93850acd-a7b5-4963-97ee-5d9e7029bc12.a437f7f1-ca8c-44d3-a88c-33b2a79e3358.png

Solarwinds Service Desk

de Solarwinds Service Desk

Enable employees to open tickets easily and automatically via Microsoft Teams.

Capacitats de l’aplicació

D'una ullada