Tech Mahindra End to End Managed Network Services

With our E2E Managed Services, we provide you with a transformation model and approach, leveraging key Azure technologies (IaaS, Networking), and strong SI capabilities to help the Customer with easy enablement of services in a hybrid multi-vendor environment. The details of our phases, and approach are mentioned below. The time-line of phases is commensurate to the expanse of your environment. 1. Assessment Phase The assessment of virtual or physical infrastructure, is essential for entities to be: * Managed by the Managed Service Offering * Integrated as part of hybrid environment for e.g. an on premise app integrated with Azure IaaS environment via Express Connect * Migrated from another Public Cloud / On-Premise Environment Key Deliverables: * Detailed Assessment Report * 2+1 Hours Workshop for Walkthrough of the report. 2. Design Phase This phase caters to Solution Design. Activities: * Traffic Pattern Analysis & Infrastructure Sizing * SDWAN Design * HA Designs * Multi-Cloud Environments * Multi-Carriers Deployments * Integrations with DC and Hosting Locations * Corporate Connectivity & Edge * SSO Integration, Network Segmentation and Perimeter Security * Integration Design with IaaS, SaaS and vPC providers Key Deliverables: * Detailed Solution Design * Detailed HLD & LLDs * Integration story, wherever applicable * Partner validation * 2+2 Hours Workshop for detailed Solution walkthrough 3. Deployment Phase This phase caters to Solution Deployment. Activities: * Deployment Planning and Project Management * Extensive Environment Build expertise, across On-Prem, and Multi-Cloud on-ramp, working with multiple Technology Partners * Build, Configuration, and Integration of Azure IaaS, and Networking Components, with Industry Standard VNFs, Orchestrators, and Management Tools * Working with regional operators and Internet aggregators to provide connectivity solutions through our partners, and Carrier Neutral Facilities Key Deliverables: * Deployment Plan * RACI Matrix * Vendor Identification & Coordination * 2 Hr. Workshop to explain the workflow * Post Deployment Report & Health Status 4. Manage Phase Activities: * Holistic approach to provide E2E management * Auto Remediation via proven TechM Framework * Auto scale VNF components based on consumption * A matured Managed services catering to EOL management, Migration and sequencing transformation, Inventory management etc. * Global OPS with Follow-the-Sun model to cater to regional needs of the customers spanning all continents Deliverables: * Governance Model * RACI Matrix * Service SLAs & KPIs * Operating Model * 2 Hr. Workshop to explain the workflow * Regular Operation Reports (Post) * Regular SLA & KPI Reports (Post)