Transform your Converged Communications experience with Microsoft Teams Phone

Organizations are rapidly adopting Microsoft Teams Phone to modernize communications, simplify operations, and support today's hybrid workforce. Teams Phone delivers a flexible, secure, and integrated calling experience that helps organizations streamline collaboration while reducing complexity across communication platforms.

Whether you need to integrate legacy phone systems, contact centers, compliance recording, fax, SMS, paging solutions, or optimize your Microsoft Teams Rooms experience, AVI-SPL works with you to design and deploy the right solution. Backed by leading collaboration technology partners and award-winning managed services, AVI-SPL helps ensure long-term success from planning through ongoing operations.

Benefits of Microsoft Teams Phone

• Provide the flexibility, interoperability, and reliability required for hybrid work
• Streamline employee collaboration through a single communications platform
• Reduce the number of tools, vendors, and legacy systems to manage
• Simplify voice and communications administration
• Consolidate licensing and operational costs
• Leverage Microsoft's built-in security, compliance, and governance capabilities

Engagement Approach

AVI-SPL guides your organization through discovery, planning, deployment, and ongoing management, helping you evaluate and implement the Microsoft Teams Phone solution that best aligns with your business requirements.

Deployment options may include:

• Direct Routing
• Operator Connect
• Microsoft Calling Plans
• Teams Phone Mobile

Plan

• Business and technical requirements identification
• Licensing review and comparison, including Teams Premium capabilities
• Legacy telephony and communication platform assessment
• Modernize Communications Workshop
• Solution architecture, consulting, and design services

Build

• Service and infrastructure staging
• User provisioning and policy configuration
• Telephone number porting and migration planning
• Phased user migration and adoption support

Run

• User and device incident management
• Moves, adds, and changes for users and devices
• Network topology monitoring and support by location
• Call reporting and analytics by site
• Custom infrastructure and managed service options

Why AVI-SPL?

• Deep expertise in Microsoft Teams Phone and Unified Communications
• Experience integrating legacy and cloud-based communication platforms
• Partnerships with leading voice, contact center, and collaboration providers
• Award-winning managed services and operational support
• Proven methodology for large-scale Teams Phone deployments

Illustrative Deployment Scope

Pricing shown is indicative of a deployment for up to 1,000 users over a 120-day period, migrating from a single legacy voice platform across up to five locations to Microsoft Teams Phone.

The sample deployment scope includes:

• One dial plan
• One voice routing policy
• Five E911 locations
• One auto attendant
• One call queue

Actual scope, timeline, and pricing may vary based on organizational requirements, existing infrastructure, integrations, and deployment complexity.