Dynamics 365 ERP Optimization Assessment (4-Week Gap analysis)

This service has been designed for companies that have completed Dynamics 365 implementation and found that certain processes remain inefficient, manual, or disconnected. Innoware’s 4-Week Gap and Optimization Analysis helps you evaluate how effectively your current system supports your business operations and what can be optimized to realize the full potential of your ERP investment.

Our consultants will conduct a structured functional review, identify improvement areas, and deliver a practical roadmap for system enhancement, process automation, and better user adoption.

Engagement Stages:
1. Review of documentation – analysis of available project and design documentation
2. System functionality review – analysis of deployed modules, configurations, and customizations versus standard capabilities and local requirements
3. Process discovery sessions – online workshops per key business area to complete a functional classifier and assess actual use and satisfaction with implemented processes
4. Focused deep-dive session – discussion of identified issues, pain points, and enhancement priorities
5. Final audit report including:
• Full list of business processes analyzed
• Evaluation of satisfaction level per process
• Degree of process implementation
• Prioritization of improvement actions
• Identified risks and root causes
• Expert recommendations for optimization
• Optional training or re-implementation plan
• Estimated cost and effort for recommended actions

Cost:
• $3,500 - $5,500 excluding VAT for Dynamics 365 Business Central
• $4,500 - $6,000 excluding VAT for Dynamics 365 Finance & Supply Chain Management
• Price depends on the number of business processes analysed. Price is subject to discussion for each project depending on requirements.

When to Consider This Service:
• You’ve already implemented Dynamics 365 but are not fully satisfied with functionality or user adoption.
• Key processes are still handled manually or outside the system.
• Your business has evolved since go-live and requires new features or automation.

Next Step:
If your Dynamics 365 ERP system doesn’t fully reflect your current operations or business needs, our team will help you identify the gaps and unlock its full potential.
Contact Innoware to schedule your 4-Week Gap Analysis.