Digital Workplace Essentials for Microsoft 365

SoftwareOne’s Digital Workplace Essentials service is here to support you and beyond

Digital Workplace Essentials CSP with SoftwareOne offers complete support for Microsoft 365, including license management and 24x7 managed services for all workloads. It's more than an agreement; it's a service with added benefits and it is a cost-effective option compared to other support offerings:

• It delivers cost optimization through increased budget transparency and identification of cost-optimization opportunities with license management portal

• It increases availability for employees to work securely and confidently anywhere at any time with a stable support foundation

• It improves business productivity through latest technology and automation

What’s included:

Digital Workplace Essentials -- Support Hours - 24x7 support - 30 minute SLA respone for P1 -- Licensing - CSP Tenant- License pricing inlcuded - EA Tenant- License pricing excluded

SoftwareOneClient Portal

• Client Portal licensing overview
• Contract and license management portal
• Global purchasing possibilities with client specific catalogue and pricing

Incident & Service Request Management

• Microsoft 365 and EM+S support
• Unlimited support tickets for online workloads only
• Ownership for escalations to Microsoft Premier Support

Add-on options: Unified Communications +Adoption and Change Management + Security and Data Protection + Prodcutivity

Embrace the CSP Model and contact us today!

SoftwareOne CSP Services: SoftwareOne Microsoft CSP Services transcends being just a service—it's a partnership designed to streamline and simplify your journey to the Microsoft cloud. Whether you need to purchase licences with flexible billing options, manage workloads, or troubleshoot issues, we are here for you 24/7, with global reach and fast response, as your trusted advisor.

https://www.softwareone.com/en/digital-workplace-services/microsoft-csp-services