10-Day Customer Insights Proof of Concept

With this 10-day proof of concept, Prodware (Microsoft partner with the largest CI project in Europe) will provide a DEMO of the Customer Insights product adapted to the needs and requirements of your business. Transform, map and unify dispersed data with simple processes and without the need for advanced technical knowledge. Raise the analytical potential of your business units through the creation of measures and segments, and at the same time, increase knowledge about transactions, omnichannel communications or other key interactions. At a glance, you will control the main customer KPIs and in a few steps, you will be able to create other necessary measures. Win in collaboration and traceability. Export your segments to other platforms with a few clicks thanks to multiple predefined connectors and refine, from Customer Insights segments, your Marketing campaigns. Get into AI technology. Enrich your data and predict future behaviors based on current patterns. Extend the potential of Customer Insights through extensions and customizations, also Power Platform, Power BI analytics and the Azure environment. We have experts to carry out the proof of concept in both Spanish and English. Deliverables

• Creation of agreed metrics and segments
• 30-day DEMO environment with explanatory sessions
• Design document of the proof of concept
Power BI report

Scope

• Business understanding phase
• 6 metrics and 6 segments
• 1 test environment
• Minimum 3 data sources no larger than 10 GB
• Requirement: compatibility of systems

Outcome Unify your data sources and create a 360-customer profile without the need for great technical knowledge. Identify behaviour patterns and enrich your data through AI technology. Expand or customize the potential of segments and metrics thanks to Power Platform, Microsoft Power BI and Azure technology.