Dynamics 365 Licensing Audit & Remediation

Microsoft’s updated licensing enforcement model is creating urgent risk for Dynamics 365 customers. As enforcement tightens, organizations may face rolling user lockouts, compliance flags, and unexpected disruption when unlicensed users or shared-account workarounds are identified. For many businesses, the issue is not just technical. It affects operations when employees suddenly lose access, creates financial risk through potential true-up costs or fines, and puts executives under pressure to restore productivity quickly while proving compliant use of the platform.

Western Computer’s Dynamics 365 Licensing Audit & Remediation offer is a focused 3–5 day engagement designed to help organizations understand their current licensing exposure and take practical corrective action. The engagement begins with setup of the Security Governance Workspace, followed by a detailed review of users, roles, duties, and privileges. Western Computer analyzes how users are actually interacting with the system and identifies where security role reconfiguration may better align licensing to true usage. This can include recommendations to move users from a full license to a Team Member or Activity license where appropriate, while also identifying situations where license additions or adjustments are required.

The goal is to help customers avoid sudden access loss, reduce compliance risk, and establish a more defensible licensing model aligned to real business use. This is not just a theoretical review. It is a practical audit and remediation planning engagement built to give organizations a clear path forward before licensing issues interrupt the business.

Customers receive a formal audit results document that outlines the current licensing state, highlights areas of risk, and provides specific recommendations for user and role adjustments. Deliverables include Security Governance Workspace setup, a user and role usage review, duties-and-privileges mapping, identified opportunities for license optimization, suggested security role changes, and recommended next steps for remediation. The final output gives both business and IT stakeholders a clearer view of where they stand today and what must be done next.

Pricing is typically structured as a fixed-fee assessment engagement for the initial 3–5 day audit. Any broader remediation, role redesign, or follow-on licensing changes would be scoped separately based on the findings. This gives customers a defined starting point while allowing next steps to be tailored to the size and complexity of their environment.

This offer is ideal for organizations that want to validate Dynamics 365 licensing compliance, reduce unnecessary spend, and prevent avoidable disruption from Microsoft licensing enforcement.