Pendo

Share and analyze your Pendo data inside Microsoft Teams

Get the Pendo experience inside Microsoft Teams, so your team can share and query Pendo data.

What you can do with the Pendo app

• Ask Pendo questions. Ask the Pendo agent questions about your product usage data in natural language, and filter or scope results by segment, application, or timeframe.
• Create AI-assisted reports and charts. Generate summaries, trend analysis, and visualizations from your product data directly in Microsoft Teams.
• Push signals to a channel. Send a product signal to the Microsoft Teams channel of your choice on demand, whenever something needs your team's attention.
• Get regular digests. Set up daily, weekly, or monthly digests to receive bite-sized summaries of the signals you care about most.
• Automatically forward incoming feedback and survey responses. Route feedback and survey responses to specific channels, based on customer sentiment.
• Capture feedback within Microsoft Teams. Send any message into Pendo as a feedback item, so you can process it alongside your other data.
• Preview Pendo links inline. Pendo URLs unfurl automatically, so you can preview the content without leaving the conversation.

Where you can use it

Use the Pendo app in team chats, direct messages, and meetings, so you can get answers and share insights without switching tools.

When sending data from Pendo to Microsoft Teams, you can choose standard or shared channels as destinations. Private channels and channels in private teams aren't supported.

AI-generated responses

Some responses in Pendo for Microsoft Teams are generated by artificial intelligence. AI-generated responses may be inaccurate or incomplete, so review outputs before relying on them for decisions, reports, or customer communications.

Prerequisites

• Use of this app requires an active, paid Pendo subscription.

Additional resources

• Don't have a Pendo subscription? Get started at https://www.pendo.io/.
• New to the app? Read the Microsoft Teams integration documentation.
• If you have any issues, need help, or wish to report harmful, offensive, inaccurate, or inappropriate AI-generated content, contact us.