SwiftAssess Co-Assist
بواسطة Gamma Computers
An intelligent technical assistant designed to support admins of SwiftAssess App
SwiftAssess Co-Assist
AI Powered Support Assistant
SwiftAssess Co Assist is an AI powered support assistant designed to help administrators using the SwiftAssess Assessment Platform access guidance, resolve common questions, and request assistance directly from Microsoft Teams.
Delivered as an enterprise ready chatbot agent, SwiftAssess Co-Assist integrates seamlessly with Microsoft Teams and Microsoft 365 Copilot., enabling users to receive contextual support without leaving their collaboration environment.
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Core Capabilities
SwiftAssess Co-Assist provides AI generated assistance to help users:
•Understand how to use the SwiftAssess platform effectively
•Follow guides and step by step instructions
•Navigate common workflows and platform features
•Access SwiftAssess best practices and usage guidance
By centralizing help within Microsoft Teams and Microsoft 365 Copilot, the assistant reduces reliance on manual support channels while improving platform adoption and user experience.
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Technical Support & Ticket Automation
SwiftAssess Co-Assist includes automation workflows that allow users to initiate support requests directly through the chat experience, including:
•Submitting technical support requests
•Submitting change or enhancement requests
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Deployment & Channels
SwiftAssess Co-Assist is deployed as a Microsoft Teams application and can be installed by tenant administrators via:
Microsoft Teams Admin Center
Apps → Manage your apps → Upload an app
Once installed, the assistant is available to users through chat within Microsoft Teams.
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Language Support
•English is supported by default
•Additional languages can be enabled as required
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Security & Compliance
•No credentials are hard coded in the solution or automation workflows
•Customer data remains under tenant control
•The solution aligns with Microsoft privacy, security, and certification requirements
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Publisher & Support
Publisher: Gamma Computers
Platform: SwiftAssess Assessment Platform
Support Center: https://support.gamalearn.com/hc/en-us
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Contact Information
For assistance related to SwiftAssess Co-Assist, users can contact the GamaLearn team through the following channels:
Technical Support
📧 Support@gamalearn.com
For platform issues, technical questions, and support ticket follow ups.
Sales & Commercial Inquiries
📧 Sales@gamalearn.com
Additional support resources are available through the SwiftAssess Help Center and the GamaLearn Support Center.
إمكانات التطبيق
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