Sclera

Raise Workplace Requests Instantly Through Microsoft Teams

Managing workplace maintenance requests doesn't have to be a lengthy, manual process. Sclera's Reactive Services integration with Microsoft Teams instantly reports, manages, and resolves workplace maintenance issues, including room temperature concerns, safety hazards, lighting faults, and hygiene issues.

RESOLVE WORKPLACE ISSUES FASTER

With instant reporting via QR codes and barcodes, along with streamlined digital workflows, users can resolve workplace issues with ease. Our real-time status updates keep the relevant personnel informed about the resolution lifecycle. Maintenance issues, such as lighting, temperature, and safety concerns, are addressed promptly and efficiently.

ENABLE SECURE AND SEAMLESS AUTHENTICATION

Integrate seamlessly with your organization's existing identity provider and securely access the app directly through Microsoft Teams. You do not need to manage separate accounts, as authentication is handled using the user's Microsoft Teams login credentials. Enjoy a streamlined process that enhances security while delivering a smooth user experience.

REDUCE MANUAL EFFORT

Automate request routing, tracking, and updates throughout the service lifecycle without manual intervention. Avoid repeated follow-ups and let the system manage communication and task assignments. Focus on resolving issues rather than on tedious administrative work.

ENHANCE OPERATIONAL VISIBILITY

Gain clear visibility into all your maintenance activities from request creation to closure. Easily track the status, priority, and history of every service request through a centralized interface. By identifying recurring issues, enable better decision-making and accountability among personnel.

WHO CAN BENEFIT?

From manufacturing facilities and property management companies to healthcare institutions, hospitality businesses, and organizations managing smart workplace environments, Sclera app helps instantly raise and resolve workplace issues through a simplified digital system.

INTEGRATION WITH MICROSOFT TEAMS

The Sclera app is a B2B platform that seamlessly integrates with Microsoft Teams, providing a user-friendly experience without requiring access to multiple applications. An active account registered with Sclera is required to use this app.

Sign-up / New client enquiries: New organizations interested in registering with Sclera can contact us at

www.sclera.com/contact-us

Existing client enquiries: Registered users who require assistance can reach our support team at

www.sclera.com/support

App capabilities

When this app is used, it:

• Scans QR codes or barcodes linked to locations for quick issue reporting
• Securely authenticates using your organisation's existing identity provider
• Submits maintenance requests with brief descriptions and image uploads
• Automatically tracks service request statuses from initiation to closure

For the best experience, the Sclera app is optimized for mobile devices and is recommended for use on a smartphone.