Gerald

Gerald is an AI assistant that helps you retrieve information, answer questions and initiate operational workflows directly inside Microsoft Teams.

Instead of navigating multiple systems or searching through documents manually, employees can simply ask Gerald. Gerald connects to organizational knowledge sources and workflow systems to provide answers, reduce repetitive internal questions and help organizations take action faster.

Current Integrations

Gerald currently integrates with SharePoint and Jetdocs' MCP Server.

Knowledge Retrieval

• Query internal documentation and knowledge bases.

• Reduce repetitive internal support requests.

• Help employees retrieve operational information faster.

Operational Workflows

• Initiate structured Jetdocs workflows and tickets.

• Automatically route requests to the appropriate user or group.

Operational Visibility

Gerald helps organizations streamline internal operations, improve resolution times and provide employees with a simple conversational interface for both knowledge retrieval and operational requests.

With Gerald, you spend less time searching for information and coordinating work—and more time getting work done.

Requirements

Gerald requires users to sign in to Jetdocs and complete the initial setup flow before use. Click the getting started link below.

To use SharePoint knowledge retrieval, a SharePoint account must also be connected within the Gerald Integrations section in Jetdocs.

Get Started & Support

Get started by logging into Jetdocs

Access Support and Training materials

To book a demo, please email team@jetdocs.io