XMReality

XMReality Remote Guidance lets you guide another person and see what they experience in real-time, as if you were right by their side. It allows you to provide your expertise to customers, field personnel, suppliers, contractors and others, without being on-site with them. Compared to a standard video call it makes problem resolution faster, first-time-to-fix and time-to-repair shorter, audits and inspections simpler and it improves user satisfaction. With XMReality you avoid dispatching people to go on site, getting rid of travel costs, and minimizing your environmental impact.

XMReality Remote Guidance is enabled by a combination of real-time video, audio and augmented reality powered guide tools such as hand and object overlays, pointers, annotations, shared images, screens and more.

*Note: To use this app you need an active XMReality account, please sign up at www.xmreality.com.*

**XMReality for Microsoft 365 Copilot**

Analyse your past remote visual support sessions, derive insights and statistics from your organizations usage, and start new sessions — all without leaving Microsoft 365.

**XMReality for Microsoft Teams**

Create and send XMReality video call links with a single button click right from your Teams chat conversations, letting you immediately switch to an XMReality guide call from any chat conversation.