TourConnect AI for Outlook

TourConnect AI helps travel teams automate itinerary creation and booking administration while keeping people in control. The Outlook add-in connects incoming emails with TourConnect AI’s travel-specific AI Copilots, reducing manual work and helping teams respond faster and customise at scale.

Itinerary Assist AI — The AI Copilot for DMCs

Itinerary Assist AI helps Destination Management Companies create accurate, customised FIT and small-group itineraries in minutes.

From Outlook, Itinerary Assist AI can interpret travel agent quote requests, match the request with your product inventory, pricing and availability, and create a complete draft itinerary ready for consultant review. Teams can refine the itinerary before sending it into Tourplan or another integrated booking system.

Itinerary Assist AI has processed more than $100 million in itinerary value for DMCs, helping reservation teams increase capacity while improving itinerary quality and response times.

Booking Automation AI — The AI Copilot for Tour Operators

Booking Automation AI helps Tour Operators automate manual booking requests received by email.

The AI reads single or bulk booking requests, matches the correct tour products, checks availability and creates draft bookings for review. Once approved, bookings can be sent directly to your connected reservation system — without leaving Outlook.

Booking Automation AI reduces repetitive booking administration, improves processing speed and accuracy, and gives reservations teams more time to focus on customers and operations.

AI built around your existing travel technology

TourConnect AI integrates AI into the systems and workflows travel teams already use. Rather than replacing your booking or reservation system, our AI Copilots connect Outlook with your existing technology to automate the repetitive work between receiving a request and creating an itinerary or booking.

Install the TourConnect AI Outlook add-in to access the AI Copilots enabled for your organisation.