Database Migration Managed Service

YOUR DATABASES ARE IN AZURE; THEY NEED EXPERT MANAGEMENT EVERY SINGLE DAY. Databases are the heartbeat of your business applications. When a database slows down, every application that depends on it slows down. When a database goes down, your business goes down. When a backup fails silently, you only find out when you desperately need it. Soma Solutions' Database Managed Service provides dedicated, expert database operations for your Azure-hosted databases, so you always know your data is safe, your databases are performing, and your backups actually work. WHAT'S INCLUDED 24/7 Database Availability Monitoring Continuous monitoring of all Azure-hosted databases for availability, connection health, replication status, and storage capacity. Critical alerts responded to within 1 hour around the clock. Backup Management & Monthly Restoration Testing Automated backup monitoring for all databases with daily verification that backups completed successfully. Monthly restoration tests performed and documented, not just assumed, so you have written proof your data can be recovered when you need it most. Performance Monitoring & Query Tuning Continuous query performance monitoring using Azure Query Performance Insight and database-native monitoring tools. Monthly performance review with tuning recommendations. Index maintenance, statistics updates, and configuration optimisation included as standard. Security Patching & Platform Updates All Azure database platform updates and security patches reviewed, tested in a non-production environment, and applied to production databases within agreed SLA timeframes based on patch criticality. Capacity Management Proactive monitoring of storage, compute, and connection pool utilisation with scaling recommendations provided before capacity constraints affect application performance or availability. POPIA Compliance Support Data classification review, encryption validation, audit logging configuration, and access control reviews conducted quarterly to support your POPIA compliance obligations for all database-hosted personal information. Incident Response Critical database incidents, outages, data corruption, replication failure, responded to within 1 hour. Performance degradation and non-critical incidents responded to within 4 business hours. Full incident report provided after every critical event. Monthly Database Health Report Comprehensive monthly report covering availability statistics, performance trends, backup and restoration test results, security status, capacity utilisation, and upcoming recommendations. WHO THIS IS FOR - Businesses with production databases hosted on Azure SQL, MySQL, PostgreSQL, or Cosmos DB - Organisations where database availability directly drives business operations and revenue - IT teams without dedicated database administration expertise - Businesses with POPIA obligations relating to personally identifiable information stored in databases PRICING From R10,000/month depending on number of databases and environment size. All prices exclude VAT. Contact us: info@soma-solutions.co.za | www.soma-solutions.co.za