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PolyAI Voice AI Agents
بواسطة PolyAI
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AI agents for enterprise customer service built on the leading voice-first omnichannel platform
Turn your contact center into a customer command center. Resolve 90% of customer inquiries and usher in a new era of customer experience. Our AI agents handle customer service conversations in 18 languages on behalf of 100+ enterprise brands including Caesars, PG&E, Marriott Hotels and Volkswagen.
Solve today's efficiency problems while building a new command center for CX.
Intelligently resolve customer inquiries
Delight customers with a lifelike AI agent that always delivers your best brand experience, dramatically decreasing abandonment rates, increasing CSAT and recouping lost revenue.
Build your brand CX intelligence center
Access industry-leading AI models and fine-tune them to perfectly fit your business and customer needs, ensuring accurate service resolutions every time.
Your agent your way
Update knowledge bases, call flows, and function calls to make impactful changes to your AI agent, or let our specialist team do it for you.
Champion a new era of customer experience
Access first-party customer insights through a personal business intelligence agent and leverage the data to inform strategic decisions across the business.
PolyAI is the leading provider of lifelike AI agents for enterprise customer service. Our AI agents resolve up to 90% of customer service inquiries through natural and consistent conversations that feel like talking to your best representative. PolyAI was named on the Forbes AI 50 2023, as well as by Gartner as a Cool Vendor for Conversational AI. The company has offices in New York, San Francisco, London and Belgrade.
لمحة سريعة
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