Kurmi for Microsoft Teams

Kurmi Software offers a comprehensive platform designed to simplify and automate the management of Microsoft Teams Phone, including phone numbers, Call Queues, Auto Attendant, and Emergency locations. With Kurmi's advanced automation, delegation (RBAC), and seamless integration with ServiceNow, you can streamline daily administrative tasks across your enterprise communications systems. This results in significant cost savings and a more efficient administrative process. Efficiently manage all aspects of Microsoft Teams, including license management, and seamlessly migrate your legacy UC systems (such as Skype for Business, Cisco UCM, Avaya, or Alcatel) to Microsoft Teams through a single pane of glass.

Why Kurmi?

• for IT administrators: Simplify and automate the management of Microsoft Teams Phone, reducing the need for complex PowerShell scripts and minimizing errors.
• for UC managers: Gain a single pane of glass to manage all aspects of Microsoft Teams Phone, ensuring efficient operations and smooth migrations.
• for Security and Compliance officers: Ensure robust security and compliance with ISO 27001 certification and regular penetration testing.

Features

• Automation: Optimize workflows by seamlessly integrating Kurmi with your existing applications, including ServiceNow, to enhance efficiency and reduce manual tasks.
• Delegation and RBAC: Set profiles to meet your administrators’ needs.
• Smooth Migration: Control and secure the pace of your migrations, with coverage for AudioCodes SBC, ARM, and Oracle ECB.
• Range Number Management: Real-time access to available numbers in your DID pools across multiple locations or clusters means no more Excel spreadsheets.
• Log Tracking & Rollback: Monitor operations performed by your team. Undo any actions with one click whenever you need to.
• Multitenancy: Manage multiple tenants efficiently within a single platform, ensuring streamlined operations and scalability.

Key Benefits

• Simplify UC Management: Eliminate the need for complex PowerShell scripts by leveraging user-friendly, off-the-shelf applications.
• Enhance Service Quality: Achieve error-free UC management, ensuring consistent and reliable service delivery.
• Reduce MACD Time and Costs: Automate routine tasks to significantly cut Moves, Adds, Changes, and Deletes (MACD).
• Maximize IT Efficiency: Allow your IT experts to focus on strategic, value-added projects with advanced management features like Role-Based Access Control (RBAC) and Delegation.

No matter the number of users, their locations, or the challenges you face, Kurmi saves time and ensures secure performance for both enterprises and Managed Service Providers (MSPs).