Field Service App – Empower Frontline Workers

The Field Service App provides a lightweight and structured approach to managing field jobs, workforce assignments, inspections, assets, resources, and service execution. With AI at its core, it helps organizations optimize assignments, anticipate service needs, accelerate field execution, and improve visibility from planning through completion.

Core capabilities

Project & job management
Create and manage projects and field jobs, assign supervisors and crews, and track progress through field execution.

Scheduling & routing
Coordinate assignments and help teams access service locations and optimized routes using integrated maps.

Inspection & field execution
Use configurable checklists, capture photos and supporting information, and complete field activities from mobile devices.

Contract management
Manage contracts for inspections and maintenance activities across related field work.

Time & workforce management
Track time against jobs and task stages while maintaining visibility into workforce activity.

Field service job estimation
Estimate jobs before execution to support planning, resource allocation, and service delivery.

Inventory & asset management
Track stock and item usage across jobs and convert applicable items into customer assets.

Customer billing
Simplify billing for completed field service activities and billable work.

Reporting & visibility
Use dashboards and reports to monitor jobs, inspections, resources, assets, and field performance.

Operational flexibility

Built for the Microsoft ecosystem

Developed on Microsoft Power Platform, the solution supports configurable field processes, workflow automation, AI-powered experiences, and Microsoft integration.

Centralized setup

AI-powered recommendations:

• Search and summarize field information with Copilot
• Check inventory availability and fulfillment information
• Identify objects from captured field images
• Detect anomalies and potential issues from inspection images