Consulting & Development Services (SI) for Dynamics 365 CRM and Power Platform

Inogic brings 20+ years of Microsoft expertise, 200+ certified developers, and 1,000+ successful implementations, delivering Dynamics 365 CRM and Power Platform projects faster and with higher quality.

We specialize in custom development, consulting, migration, integration, and AI-powered modernization for Dynamics 365 CRM and Power Platform, enabling transformation through low-code and Copilot-driven solutions.

Flexible, Scalable Engagement Models

• Time and Material
• Dedicated Monthly Fixed-Cost Developers
• Project-Based Outsourcing

As a dedicated Offshore Development Center (ODC), Inogic provides certified consultants and solution architects with predictable timelines and transparent delivery.

Our Core Professional Services

Inogic delivers end-to-end development, modernization, and AI-powered automation across Dynamics 365 CRM and the Power Platform, backed by certified experts.

Dynamics 365 CRM Services

• Custom development across all CRM modules
• CRM implementation, migration, and legacy transitions
• Third-party and ERP integrations
• ISV and AppSource app development
• Dedicated offshore teams and flexible outsourcing models
• Ongoing support via iSupport+ and iXtend+

Power Platform Development

• Power Apps, Power Automate, Power BI, and Power Pages
• Low-code application modernization and automation
• AI-enhanced automation, reporting, and data intelligence

AI and Copilot Development

• Copilot Studio custom agents and conversational AI
• Azure OpenAI and AI Services integration
• Autonomous and multi-agent Copilot systems
• AI analytics in Power BI and Power Apps
• AI integration within Dynamics 365, Power Apps, and Power Automate

Multi-Agent Copilot Systems
Build AI agents that automate complex business processes across Dynamics 365, Power Platform, and connected systems.
Capabilities:

• Automated lead assignment, routing, and approvals
• Cross-module collaboration and handoffs
• Real-time next-best-action recommendations
• Custom connector integrations

New Purpose-Built AI Solutions by Inogic

• SharePoint Knowledge AI Search transforms SharePoint into an intelligent knowledge hub using Microsoft Copilot, Azure AI Search, and Generative AI, delivering natural-language answers across documents and libraries while maintaining SharePoint’s native security and permissions.
• Predict4Dynamics forecasts business outcomes such as lead conversion probability, customer churn risk, and revenue potential, while explaining the reasoning behind each prediction through Explainable AI (XAI).
• Next Best Action is an AI/ML assistant embedded in Dynamics 365 delivering real-time, confidence-scored recommendations across Sales, Service, Field Service, and custom apps, helping users act faster.
• MapCopilot – AI Prompts for Location Intelligence leverages Azure OpenAI for natural-language location analysis, territory planning, route optimization, and proximity-based insights within Dynamics 365.

InoWiz Copilot is Inogic's proprietary AI layer embedded across its product suite, delivering contextual intelligence within everyday business workflows.

• WhatsApp4Dynamicsuses InoWiz Copilot for AI-powered sentiment analysis, rephrasing, and chat assistance, improving customer communication and WhatsApp engagement within Dynamics 365 CRM.
• DeDupeDleverages InoWiz Copilot for AI-assisted duplicate detection and data deduplication, helping organizations maintain accurate and scalable Dynamics 365 CRM data.

Why Choose Inogic

• 20+ years of Microsoft expertise
• 200+ certified Dynamics 365 and Power Platform developers
• 1,000+ successful enterprise implementations
• Flexible engagement models and ODC teams
• Full-spectrum services across CRM, Power Platform, Copilot, and AI
• Proven AI solutions including NBA, InoWiz Copilot, Predict4Dynamics, and MapCopilot
• Consistent on-time delivery and long-term support partnerships

Let's Build What Your Business Needs
Whether starting a new Dynamics 365 implementation, modernizing legacy systems, or scaling AI across your enterprise, Inogic has the expertise to deliver.
Contact us at crm@inogic.com or visit our website to get started.