Get Agent Ready with Microsoft Agent 365

Agents are the next wave of enterprise productivity, but deploying them without strategy, governance and an operating model creates risk. Increment's Get Agent Ready with Microsoft Agent 365 2 week engagement helps your organisation become agent-ready, positioning Agent 365 as the foundation of a secure, scalable, and commercially aligned approach to AI adoption.

Key challenges this engagement addresses:

Organisations are racing to adopt AI agents, but most lack the foundations to do it safely and effectively:

• No AI strategy or policy: Many organisations have no formal AI strategy guiding where and how agents should be deployed. Without clear policies, teams adopt AI tools in silos, creating inconsistency and risk.
• Governance gaps: Without a governance framework defining who owns an agent and who is accountable when it acts on data it shouldn't access, organisations face security, compliance and reputational exposure.
• No operating model: The digital workforce needs the same rigour as a human workforce. Roles, responsibilities, ownership models and duty-of-care frameworks are typically undefined for AI agents.
• Data security blind spots: Agents connect to data sources and third-party systems. Without proper controls via Purview, Entra and DLP, sensitive data can be exposed through agent actions.
• Licensing complexity: Understanding what's included, what requires additional licensing and how Agent 365 fits alongside existing investments is a common pain point.
• Agent sprawl and waste: Without visibility into which agents exist, whether they're optimally configured and how many tokens they consume, organisations risk runaway costs and duplicated effort.