AI agents execute operational workflows across ERPs, supplier portals, and email seamlessly.
Every retailer runs on a messy middle.
It's the work that falls between SAP, supplier portals, dashboards, and the Excel files nobody officially owns. Forecasting tools flag the problem. Advisory teams explain why. Nobody closes the loop. Money leaks — in missed replenishments, delayed confirmations, unresolved exceptions, and promo cycles that take 18 weeks to execute manually.
Duvo is the AI operating layer that maps that reality and runs it.
Two capabilities, used together:
Duvo Clarity — understand before you automate. AI agents interview your operators directly (10–15 minutes each, multilingual, while they share their screen) instead of multi-week workshops. Within hours, Duvo synthesises an end-to-end process map: every system, handoff, dependency, copy-paste risk, and failure point — plus a quantified business case. Low risk, fast, and owned by your team from day one.
Duvo Automation — close the loop. Once the process is known, agents execute across your existing systems — SAP S/4HANA, ECC, Workday, NetSuite, and screen-level navigation for anything without an API. Multi-agent systems handle long-running, multi-team, exception-heavy processes with a human in the loop only where approvals are needed.
Built on Microsoft Azure. Integrated with Azure AI Foundry, Microsoft Entra ID, Microsoft 365 (Teams, Outlook, Excel), Microsoft Purview, and Azure OpenAI.
Why Duvo wins: — Trust layer built in: evals, audit trails, process compliance — proof a 50-handoff process ran exactly as intended — Retail-specific out of the box: supplier management, OOS actioning, promo execution, delivery confirmation — Predictable economics: flat fee per process run, tokens included — no LLM cost anxiety for procurement — Live in a week: sits on top of existing systems, no integration project required — SOC 2 Type II · ISO 27001 · ISO 42001 · GDPR compliant
Proven at scale. Rohlik Group, Europe's fastest-growing online grocer: €1.45M+ recovered, ~60 FTEs/month freed, OOS actioning from 38% to 84%, delivery confirmation from 52% to 90%. No APIs. No IT project. Live in days. If it doesn't move your top or bottom line, we're not interested.