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Microsoft
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AT&T Cloud Voice for Microsoft Teams

بواسطة AT&T

AT&T Cloud Voice enables reliable business-grade voice calls through Microsoft Teams.

AT&T Cloud Voice for Microsoft Teams is a robust cloud-based solution designed to empower Teams users with reliable, business-grade voice calling capabilities. By leveraging AT&T's secure and resilient managed network, this service ensures seamless communication and collaboration for businesses of all sizes. It also works to empower Microsoft-native platforms such as Solgari, enabling AI-powered contact centre and omnichannel engagement experiences with every customer interaction captured into Microsoft Dataverse to support Copilot and AI insights. Ideal for organizations seeking dependable voice solutions within the Microsoft Teams environment, AT&T Cloud Voice offers flexible calling plans, emergency calling features, and 24/7 web-based service support. It enables teams to connect securely from virtually any device, whether working remotely or in the office. This solution addresses the need for high-quality voice communication integrated into Teams, while also empowering Microsoft Dynamics integrations to streamline customer engagement, workflows, and data-driven interactions—enhancing productivity and ensuring secure, uninterrupted collaboration for modern workplaces.

AT&T Cloud Voice for Microsoft Teams is a robust cloud-based solution designed to empower Teams users with reliable, business-grade voice calling capabilities.

Key Capabilities & Benefits:

- Leverages AT&T’s secure and resilient managed network to deliver seamless communication and collaboration

- Empowers integrated platforms such as Solgari, enabling enhanced contact center and omnichannel engagement experiences within the Teams ecosystem

- Provides flexible calling plans to meet the needs of organizations of all sizes

- Includes emergency calling features to support safety and compliance requirements

- Offers 24/7 web-based service support for ongoing reliability and operational continuity

- Enables secure connectivity from virtually any device, whether remote or in-office


Business Value:

- Addresses the need for high-quality voice communication fully integrated into Microsoft Teams

- Empowers Microsoft Dynamics integrations to streamline customer engagement, workflows, and data-driven interactions

- Enhances productivity while ensuring secure, uninterrupted collaboration across modern workplaces


لمحة سريعة

https://catalogartifact.azureedge.net/publicartifacts/att1.cloudvoiceforteams-8c0ece2d-4664-42c8-a87b-21a184c4423d/image6_ATTCloudVoiceCallFlow.png
https://catalogartifact.azureedge.net/publicartifacts/att1.cloudvoiceforteams-8c0ece2d-4664-42c8-a87b-21a184c4423d/image2_ATTCloudVoiceArchitecture.png
https://catalogartifact.azureedge.net/publicartifacts/att1.cloudvoiceforteams-8c0ece2d-4664-42c8-a87b-21a184c4423d/image3_StreamlinewithCloudVoice.png
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