Automate CX workflows by turning goals into coordinated actions and outcomes with AI.
Adobe CX Enterprise Coworker is an agentic engine for CX workflow automation that turns high-level goals into coordinated, end-to-end execution.
It helps teams plan, launch, optimize, and govern work across performance analysis, audience management, content creation, journey orchestration, and workflow optimization through a unified conversational interface and orchestration layer that works alongside Adobe and third-party systems.
It is best suited for marketing teams and enterprise organizations managing complex, cross-functional workflows. Coworker addresses slow manual handoffs, fragmented tools, difficult cross-team coordination, and the challenge of scaling customer experience execution with enterprise context, governance, and human oversight built-in.