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Five9 Plus Adapter (CTI, Contact Center Agents)
بواسطة Five9 Inc.
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With Five9, connect Five9 Cloud Contact Center to MS Dynamics CRM, Zendesk & Agent Desktop Toolkit. This single desktop enables agents to be more efficient and provide meaningful customer experience.
Use Microsoft Entra ID to manage user access and enable single sign-on with Five9 Plus Adapter (CTI, Contact Center Agents). Requires an existing Five9 Plus Adapter (CTI, Contact Center Agents) subscription.
* Enterprise Single Sign-On - Microsoft Entra ID supports rich enterprise-class single sign-on with Five9 Plus Adapter (CTI, Contact Center Agents) out of the box. Users sign in using their organizational accounts hosted in Active Directory.
* Easy Configuration - Microsoft Entra ID provides a simple step-by-step user interface for connecting Five9 Plus Adapter (CTI, Contact Center Agents) to Microsoft Entra ID.